Pharmacy Assistant / Senior Sales Assistant

Your Role: 

Support the branch manager with professional customer service & necessary skills to achieve branch’s sales objectives through accurate issuance of drugs, customer satisfaction and collaboration with the team in order to achieve overall organizational objective

KEY RESPONSIBILITIES

• Compliance with company policies and procedures.
• Maintain cleanliness of the branch.
• Process customer payments accurately.
• Strictly adhere to the NMRA guidelines.
• Actively involve in sales and professional handling of customers to ensure customers receive the accurate drugs as per the prescriptions.
• Advise customers on the proper use of prescribed drugs, as per the medical instructions noted.
• Effectively manage expired and short expiry drugs in the assigned racks, ensuring timely removal and replacements.
• Write the details of shortage drugs from assigned racks in the shortage book.
• Assist the branch manager in achieving the monthly sales targets.
• Foster collaboration with other staff members to ensure a smooth branch operation.
• Perform Additional duties commensurate with the current role, as and when requested by management.

JOB SPECIFICATION

• Fluent prescription reading.
• Minimum 5 years of experience in the retail pharmacy field.
• Very good knowledge of pharmaceuticals, including drugs, generics, brand names, and their applications.
• Excellent communication skills in Sinhala and Tamil; English is also an added advantage.
• Basic computer literacy skills.
• Able to work on a shift basis.
• Candidates may be assigned to any of the branches of the company including Kandy, Gampola, Katugastota and Matale.

An attractive remuneration package will be offered to the selected candidates. Interested candidates are expected to send their CVs to hr@royalpharmacy.lk.